Patient Resources

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Forms

We have upgraded our intake process!

We are excited to announce that we are using a new patient portal! In our efforts to keep you and your health information safe, we have gone paperless. Our new patient portal system allows you to fill out your health information remotely.

The portal is not only mobile-friendly, but once you are a registered patient with us; our system will securely store your information should you return. This process saves you valuable time and decreases redundant requests for information every time you return to our practice. Stay tuned for more enhancements coming in 2021!

You will receive information on the patient portal directly to your email when you schedule an evaluation. This email will be sent from our Partner, Pinnacle Rehabilitation Network, and our EMR vendor, [email protected] . The subject is Pinnacle Rehabilitation Network Patient Portal Invitation.

Because we value your feedback, we have also implemented a new way of determining your overall satisfaction. The NPS (Net Promoter Score) is a nationally recognized and widely used method of measuring patient satisfaction. After your initial visit and at some points throughout your care you will receive a short satisfaction survey from us. We strive for 10/10 every time with every patient and use the information gathered from these surveys to improve care and to recognize staff.

Frequently Asked Questions

What is physical therapy?
Physical Therapists are specially trained in the examination and treatment of musculoskeletal and neuromuscular problems that affect a person’s ability to move and function efficiently in his/her daily life. A Physical Therapist can help reduce pain and restore function for patients with injuries, as well as provide preventative programs and promote general health and fitness.
Why is physical therapy effective?

Injuries, disease, and aging can wreak havoc on your body, leaving you with a level of difficulty in performing normal, basic movements. Physical therapy can be effective in helping you regain your movement and heal faster. It can make simple things like walking, bouncing a basketball, or typing at a computer easier. Physical therapy teaches you special exercises that can help strengthen weakened muscles and increase range of motion to help you move and function with increased ease.

How long are the appointments?

The first appointment is approximately one hour. After that, they can range anywhere from 20 minutes to 1 hour, depending on how you feel.

What health insurance do you accept?

We accept most major insurances. Please call us and we’ll gladly check with your insurance company.

What can I expect on my first visit?

The therapist will ask you about the history of your injury. Depending on your injury, we may take measurements, and depending on your pain level, we may even start treatment on your first visit.

What should I wear?

Something comfortable, loose, easily movable for us to be able to get to the area in pain. For Example: if you are coming in for knee pain, please bring or wear shorts, or baggy pants that can be pulled up over the knee.

How long should I expect to undergo physical therapy?

We believe that each person has unique needs. All patients are carefully evaluated and then are recommended an appropriate treatment plan. At the time of your evaluation, we will be better able to determine an effective timeframe for your treatment.

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